FAQs

How fast will my order arrive?

Most orders ship from within the USA and arrive in 2–6 business days. You'll get a tracking link by email as soon as your order is on its way.

Where do you ship from?

All of our products ship from warehouses right here in the United States — no long waits from overseas.

What's your return policy?

If something isn't right, you have 30 days to return it. Just email us and a real person will help you sort it out.

Is the grooming vacuum safe for my dog?

Yes. Our grooming tools are designed to be quiet and gentle, with adjustable settings so you can ease anxious pups in slowly. Always introduce new grooming gear at your dog's pace.

Do you offer any discounts?

New to the pack? Use code WELCOME10 at checkout for 10% off your first order.

How do I contact you?

Head to our Contact page and send us a message. We answer every email personally, usually within one business day.